New Understanding
Frequently Asked Questions
Patients are never fully exposed during their massage and private areas are always covered to both provide privacy and ensure dignity and comfort during the massage. While some may wear under clothes your preference is key.
Not at all! Hot stones will not burn the skin. They are cool enough to touch but warm enough to penetrate the muscles for a relaxing experience.
Everyone is different and your comfort is key. Your Masseuse will get an understanding of your preferences at the start of your massage and check in with you to ensure the pressure is good for you.
We accept cash, all major credit cards and some Independent Health flex fit cards – Healthy Options (please ask when making your appointments). In addition we accept no fault insurance. Note: A 3% fee is added to all credit card payments. Interested in a gift certificate for someone special? Be sure to ask!
Sometimes it is necessary to work out the affected area(s) but everyone has different thresholds so pressure can be adjusted depending on comfort level. Communication is key and your Masseuse will always ensure you are okay.